Tuesday, October 25, 2016

RTI: Carving out a roadmap for the future : Vijai Sharma

Chandigarh Tribune‎‎: Chandigarh: Tuesday, October 25, 2016.
A refurbished RTI system, while balancing competing interests and pre-empting misuse, should be able to accommodate change in keeping with the credo of the times. The multi-tiered RTI system needs a criteria-based legal filter to sift out vexatious applications.
THE nature and scope of RTI must be rationalised to meet the evolving information demand. The RTI regime should adapt to national security, public safety and financial probity concerns such as the Uri-Pathankot infiltrations, Kolkata flyover collapse, Bhubaneswar hospital fire safety lapses, the Kingfisher scam or BCCI cleanup. Accordingly, the institutional gaps ought to be addressed. 
Questions abound. Is it logical to keep the military under RTI protocol, while exempting the para-military like BSF, CRPF, CISF, ITBP from information disclosure, which is presently the case? RTI's vulnerability to information-fishing and the porosity of forward areas to cross-border terrorism cannot be ignored. How to explain that the exempt organisations include Sashastra Seema Bal and Assam Rifles but not the Army, Navy and Air Force?
Further, has RTI's "public authority" raison d'etre become out-of-sync with the reality that private entities are increasingly controlling public services with safety-health-environment implications? Does RTI's differentiated treatment of the public and private sectors affect fair competition? How best to promote voluntary disclosure and automaticity through compatible technologies. Why was the CBI, an investigating agency with RTI obligations in the original statute, put in the exempt-list earmarked essentially for intelligence and security agencies?
The manoeuvres to keep the CBI Director's visitor-logbook under wraps rekindled doubts about the intent behind the afterthought inclusion of CBI in the exempt-list, considering that there were safeguards already available to deny information not amenable to disclosure. In this case, the record of visitors was believed to be indicative of the influences impacting the coal block and 2G investigations. The information-seeking sentiment gets sparked when facts are fenced-in by "public authority" or "exempt-list" definitional boundaries. Instances arousing public interest would include the allegation of maltreatment by CBI in the BK Bansal suicide case.
An openness to sharing information is vital for human welfare. The Bhopal Gas Tragedy signals that chemical safety and prevention of industrial disaster is a paramount goal not to be compromised. Hence, a privately owned entity handling toxic material should not be shielded behind “public authority” legalese. Public-private partnerships have brought both spheres closer, though it must be recognised upfront that the RTI Act itself envisages disclosure of information related to a private entity if it is legally available with a public authority. Rules should be framed to allow this window to be deployed usefully for regulatory systems such as in pollution control, electricity distribution, telecom services or food standards, which are gearing up for greater accountability.
Rationalisation induces fairness. RTI has been moulded to access information controlled by public authorities, but this should not lead to the benchmarking of transparency where the passenger safety performance of government-supported Air India is treated at a level of scrutiny different from other commercially competing privately owned airlines. A level playing field implies that RTI transparency for passenger safety in Air India will be the same as its competitors. The RTI standing of information from IOC, ONGC or BHEL pertinent to industrial safety should not allow private sector competitors to discount responsibility.
RTI is a tool for good governance. It can marshal information for assessing performance and public service delivery.  So, if a new bridge across a river is the subject of RTI, apart from process-related tendering procedures, contract-terms or delays, the system should be able to inform whether the functional promise of the end-product is being met. Easy retrieval of facts about actual achievement will come from an RTI-Digital India blend. Bridging of the digital divide visualises websites in local language and creation of mobile-friendly systems for knowledge-sharing. The National Data Sharing and Accessibility Policy provides for access to government owned data, the ultimate aim being enhancement of citizen welfare through hassle-free information.
Periodic data-analytics of applications and responses will enable public authorities to anticipate trends and build capacities for digitisation, categorisation, retrieval and reconciliation of online and offline data. Records get stored but are often difficult to retrieve. Missing files are common. Wider internet use expands information supply and promotes equitable access, without the need to file applications. Actually, much of the ongoing transparency initiatives are outside the RTI domain.
A wealth of data, whether on crime or weather, mandi-trade or sectoral datasets, is accessible on government's open-data-portal. MGNREGA and land acquisition exemplify availability of information at various levels of usage, but it is doubtful if citizens are utilising this window adequately to hold the public authority accountable. Sub-optimal functioning has to be flagged. Former Chief Justice of India SH Kapadia was reported to have said: “…a very good law like RTI was being misused to ask irrelevant and intrusive questions…” A fall-out is that information flow has become needlessly voluminous making the application-driven system operationally unsustainable. Often, there is indiscriminate use of RTI by government employees when normal grievance redressal mechanisms do not work. RTI is time-bound hence preferred over departmental channels for arrear payments, promotions, postings or penalty proceedings.
An easy-to-use cost-effective lifeline for many, the multi-tiered RTI system also needs a criteria-based legal filter to sift out vexatious applications. There's the instance of some thousands of RTI applications submitted to the IAF by a retired officer taking the position of a whistleblower. The cases, more or less similar, accounted for a significant part of the CIC's total pendency. The IAF attended to some cases despite the feeling that the gravitas of their defender-of-the-sky role was affected by unreasonably repetitive paperwork. Mounting pendency, inconsistent decisions, weak compliance, indifference to voluntary disclosure, all require attention. The provisions releasing the information-holder from disclosure obligations need recalibration considering, for instance, that errant banking has dented the fiduciary-relationship argument used to stave off information about bad debts and non-performing assets. Simultaneously, parallel regimes like consumer protection, fair competition, electoral regulation are maturing. A CIC decision, presently dormant, directed information disclosure from national political parties as public authorities. A beginning can be made with electoral funding accountability under RTI that includes political parties with legislators even if the parties fall short of meeting the "national political party" criteria. An appraisal of past implementation will help identify the legal and institutional gaps to be plugged. The RTI law and working rules also ought to be rationalised with an eye on the future. This is in view of increasing private control of public services, the information demand triggered by rising safety-health-environment concerns, conflict with privacy laws, national security and other questions raised above. Legislative intent will guide, but whether this would resonate with wider transparency expectations, say, having an RTI protocol for political parties, is a question.
(The writer is a former Chief Information Commissioner, & Secretary to GoI in Ministry of Environment & Forests.)