Times of
India: New Delhi: Tuesday, May 28, 2013.
Education
helplines remained busy on Monday with calls from anxious students from across
the country. While some of these calls were about what students should do next,
many others were from disappointed students who did not do as well as they
expected.
Snehi, a
psycho-social support and mental healthcare helpline, received more than 128
calls on Monday. A majority of the calls were from students who were unhappy
with their marks. They were also concerned that they may not be able to match
up to the cutoffs of the colleges where they planned to study. Many calls were
regarding revaluation. A few were from students who had failed the exams and
have to take it next year.
"For
instance, we got a call from a girl who got more than 92% in all subjects but
failed in one. She was asking us how it was possible. Her distress is natural.
Another student has got 95% in four subjects but 72% in English which has
brought down her total percentage. Now, she is extremely worried about which
college she can join. Many students who were expecting above 95% in other
states have got in the range of 80%. They were asking about revaluation
possibilities. Unfortunately, there is no system of revaluation of answers but
verification of marks is possible," said Abdul Mabood, counsellor at Snehi.
When asked
about depressed students who were on the brink of committing suicide, Mabood
said such students usually don't call helplines. "In most cases they have
made up their minds and often their depression is due to many other associated
reasons. We get calls from students who are crying for help and have hope that
things can improve," he added. Some students also asked if they could see
their answersheets through an RTI application.
The CBSE
helpline was engaged till late in the evening. Counsellors said they were
flooded with queries on verification of marks and college cutoffs. CBSE
tele-counselling is offered by trained counsellors and principals of CBSE
affiliated schools located in India and abroad. Students can dial toll free
number 1800-118-004 from any part of the country and get in touch with operator
for general queries related to result or with counsellors from 8am to 10pm.
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