Sunday, April 12, 2026

Udaipur Roadways ignores RTI queries on disability facilities:Officials deny information calling requests impractical; activist seeks action under disability rights law

Bhaskar: Udaipur: Sunday, 12 April 2026.
In the Right to Information (RTI), the Rajasthan State Road Transport Corporation, Udaipur depot, did not respond to 11 applications filed regarding the rights and facilities of persons with disabilities, and it was stated that such impractical information requests hinder the administration's work.
All questions were related to facilities for 
disabled persons at the Roadways bus stand.
Dr. Arvinder Singh, President of Udaipur's Peneshia Disability Rights Activist (PDRA), filed 11 applications one after another under the Right to Information at the Rajasthan State Road Transport Corporation Udaipur office. Under this, he sought to know about the facilities available to help persons with disabilities.
Being a person with disability himself, Dr. Arvinder Singh personally experiences this suffering, and for this reason, he inquired about the facilities.
In the application, he had sought information about the arrangements available for persons with disabilities at the Roadways bus stand, buses, and related facilities.
Dr. Arvinder says that it mainly asked about wheelchairs, ramps, accessible toilets, helpline, separate queues, trained staff, etc.
He states that at most places in Roadways, no such effective facilities are available, so becoming aware, he started efforts for such effective facilities, and first wanted to know by filing an application.
There are no ramps for disabled persons to board the buses. Nor are there handles near the gate at the bottom.
There are no ramps for disabled persons to board the buses. Nor are there handles near the gate at the bottom.
There are no ramps for disabled persons to board the buses.
Nor are there handles near the gate at the bottom
In this regard, the Public Information Officer from the Chief Manager's office of Udaipur Roadways Depot sent a reply to Singh, including all 11 applications together, and refused to provide this information, citing a Supreme Court decision.
It stated that such impractical demands under RTI hinder the administration's work. Arvind expressed disappointment at this response and said that this attitude is not only contrary to the spirit of the RTI law, but also appears insensitive towards the Rights of Persons with Disabilities Act, 2016.
He demanded through the Peneshia organization that complete compliance with the Rights of Persons with Disabilities Act, 2016, be ensured, all bus stands and buses be made accessible, and responsible officers be directed. The rights of persons with disabilities are not charity; they are their constitutional right.