Thursday, December 31, 2015

‘Please publish it on front page’

Greater Kashmir: Srinagar: Thursday, 31 December 2015.
Everyday dozens of delegations arrive at the office of Greater Kashmir, where reporters attend to their grievances. Mudasir Yaqoob narrates his interesting experience in manning the desk, trying to cope up with the expectations of people.
Every day, I attend to scores of delegations arriving from different corners of the valley and sometimes from Jammu and Ladakh too.  Narrating their tales of suffering, official apathy, domestic feuds or appeals to government, I listen to them patiently. They come with a hope that everything they say will be published in the newspaper.
During the early days of my internship, I used to report every grievance; even personal disputes related to matrimonial, inheritance etc. It took me sometime to understand what to report and what not. With guidance from editors and experience gained over time, I understood to make a fine balance. But the only hard thing in my job is to make people understand that certain matters cannot be published due to varied reasons. For example problems, that are sub-judice cannot be reported due to legality, personal matters cannot be published due to fear of manipulation, scandals cannot be reported due to lack of proof and so on. “If your case fits into category other than these, then why not,” I would assure them on publication. In some cases the problem raised by the delegation pertains to a single person and it becomes difficult to make him understand that it is not worth publishing as it doesn’t concern majority of people.
For the people, Greater Kashmir is some sort of last line of defence. Once a person came to me narrating his story that how he was victimised by his own department after he had filed an RTI. He was transferred from Srinagar to some far-flung area, just to pressurize him to withdraw the RTI application, which he claims would have exposed corruption in the department. A good story indeed, but he had no proof against his claims, so his story got what we call in journalist lingo ‘killed.’
At another time an elderly lady asked me to make a story on his indifferent sons. Her three sons had left her after getting married. She said that all the ancestral property was distributed among his sons and nothing was left for her despite she having every right to own the part of the property from her deceased husband under Shariah. It was a hard task to convince her that such matter cannot be reported in GK. I felt sorry as she wept, but I couldn’t publish her ‘personal family matter’ in GK. Personal matters are tricky as on the second day the opposite party comes with altogether different story, and newspaper gets dragged into an unnecessary issue. We have to remain unbiased and cannot take any decision by listening to only one side.
Another interesting factor in attending to delegations is that they want everything to be published on the front page. “See, it must be on front page,” almost everybody would demand. One of the delegations from Srinagar locality once came and wanted me to publish an appeal to authorities to repair the dilapidated road in their area. According to them, the local population had been running from pillar to post from past eleven years to get their grievance redressed. It was apparent on their face and visible from their body language that they were very angry with authorities. When I agreed, here came the second condition. “Publish it on front page in bold letters. Major headline would be good,” they said.
At times I used to tell them how newspaper decides which news will go on which page, but after a while I stopped as nobody bothered to know the nitty gritty of media. Be it shortage of rice, faulty drainage, or dysfunctional transformer, everything should be on front page.
If I tell them that it is the higher authorities in the newspaper who decide which news story will be published on which page based on its importance, they begin to ask, who these higher authorities are, and where they could be contacted. Some hot-headed people even demand the assurance in a rude manner that the story will be published. Others demand explanation after explanation.
Once a group of unemployed youth visited me with a grievance that Service Selection Board has failed to conduct their interviews for the junior assistant posts. After, sharing all the necessary details, they asked me to promise its publication on the front page. Not convinced with my assurance, they offered me money for ensuring its publication. I replied them that the newspaper does not publish ‘paid items’ and it is solely on the basis of some professional parameters that the fate of any news story is decided. The aggrieved candidates tried to put some notes in my pocket. They just crossed the line and I had to act fast. I trashed their money and told them that if they were enough rich then why do they need government job. They felt ashamed and pleaded for forgiveness.
It was not the first time that the delegations offered me money but over the past few years it has become a routine. Now I don’t even get angry as I politely turn it down. These people come from various offices where bribing has become an accepted norm and without spending extra bucks there is no concept of getting any work done in Kashmir. Perhaps they feel our office is also like a government office. They are delighted to know that their genuine news item will be published free of cost.
At the end of the day the only satisfaction I get from the job is when somebody’s problem is solved. After their stories were published on page 10 or 11, some people re-visit our office to thank us. “We are extremely thankful that our grievance has been addressed after this news paper highlighted the issue,” they would say.
As I reminded them that their grievance was not published on the front page but on inner pages, they give nod in agreement. “Sorry, we doubt you. Journalists and editors are well versed in their profession and they know which issue should be highlighted on which page. Every page of Greater Kashmir has an impact,” they would add.
People are always welcome at the Greater Kashmir office, but remember when you visit us with any sort of grievance or complaint, just don’t insist on front page publications. If all parameters are met, we promise to publish it in a manner where you will be benefited the most.