Deccan
Chronicle: Kochi: Tuesday, 09 September 2014.
The KSRTC has
a separate wing ‘Electronic data processing centre’ for activities like online
ticket booking and website maintenance. But it seems the ‘specialisation’ is doing
more harm than good.
The name of
the designated RTI officer, who retired in May,
is still retained on the KSRTC website even as the RTI queries of many
applicants addressed to him are being turned down as ‘invalid.’
“I decided to
send an RTI query by registered post
addressed to the officer concerned with the particular section/
department as required. I wanted to
know the collection on my route which the authorities are citing as a reason
for less service. Hence I address it to the officer heading ‘Traffic’,” said
Ajay S. Kumar, a college student of Peyad, Thiruvananthapuram.
The website
still shows the retired officer K.M.
Irshad as the designated person while
the section is actually handled by P.M. Sharaf Mohammed.
“I’m yet to
secure my right as a common man due to the false data given on the website.
Also unlike other agencies like MVD, the KSRTC won’t entertain court fee stamp
and insists on postal order/ money order/ demand draft,” he rued. When
contacted, an EDPC officer said the website would be updated at the earliest.
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