Tuesday, June 12, 2018

Jaipur Guide Alleges Corruption in Tourism Department; ASI, Ministry Told to Respond

The Wire: New Delhi: Tuesday, June 12, 2018.
With a tourist guide from Jaipur highlighting how licensed guides like him were unable to work because of the “detrimental relationship” between the Archaeological Survey of India (ASI) and the Ministry of Tourism, as well as rampant corruption in the departments, the Central Information Commission (CIC) has sought a response from the institution within a month’s time.
In his petition, a Jaipur-based guide, Ajay Dudi, had charged that since the ASI which comes under Ministry of Culture had first delegated its power to grant and renew guide licenses to the Ministry of Tourism and then, after a few years, withdrawn it, many tourist guides are facing difficulties in getting their the licences renewed.
‘Bribes, child labour, violation of FCRA regulations commonplace’
Accusing both the ASI and the tourism department of being “incompetent and corrupt”, he had also submitted before the CIC that the “payment of bribes is criterion for granting / renewing licenses”.
“I have produced documentary evidence of malpractices which included child labour and generation of money in violation of FCRA regulations, but none were considered. Their favourite agents were favoured and inquiries were closed. Then they started harassing us for raising these complaints through their agents and different associations,” he told the CIC.
Upon hearing him and the two departments, the CIC acknowledged that there is “utter confusion about the policy framing and total uncertainty about the issue”.
In a recent order, central information commissioner M. Sridhar Acharyulu noted that the “lack of able leadership and total absence of coordination between ASI and Tourism, are perhaps real causes of this confusion”.
`Due to ASI and tourism ministry, policy on guides not made final’
Referring to Dudi’s plea with the Ministry of Tourism on nine points pertaining to the gazette notification of January 2017, titled ‘The Policy for Archaeological Survey of India Guides to perform Within Centrally Protected Monuments’, whereby ASI was made the only authority to issue and renew existing guide licences, the information commissioner observed that it was due to the ASI and the Ministry of Tourism that the policy on guides had not gained any finality.
“Similarly these two departments played football with the RTI request of the appellant, spent months without giving any authentic information. The matter travelled to various high courts and apex court, but still the ball is in the courts of these two departments,” Acharyulu said.
Acharyulu made his observations after hearing both the sides in May. In his submission before the CIC, Dudi had narrated the problems he had faced after “passing competitive examination by the Union Public Service Commission” and getting his licence in 1996. “For the first three crucial years of my career, I spent a majority of my time in the courts because the authorities wouldn’t let me do my job. Their Policy on Guides does not allow us to have hassle free practice our profession. They create such a situation that the guides have to file three court cases to continue as guides,” he complained.
Stating that the Supreme Court had recommended the development of a policy to resolve these issues so that no more such petitions are raised in the court, Dudi stated that “even after the new policy formed in 2011, they licensed 220 guides only based on bribes and not merit”.
The appellant said while he was seeking information to “prove how baseless was termination of my job, by non-renewal of license,” he had received criminal threats for raising the issue. “Some people from Ministry threatened to kill me, my wife, son and daughter. There are rape charges on many of their men who became guides because of bribing. Their training of guides is also lopsided, their teaching in training classes does not commensurate with the curriculum or syllabus. Guides are advised to please the clients even by immoral means. They encourage sex and alcoholism. A person like me cannot function without bribing the officers,” he told the CIC.
In his order, Acharyulu also brought out what the 2017 notification was all about. The notification pertained to the “policy for regulating and administering licenses for guides to perform within centrally protected monuments for monetary consideration required under Rule 8(d) of the Ancient Monuments and Archaeological Sites and Remains Rules, 1959.”
Issued by the ASI, it provided a “new policy for guides working at its 3,687 centrally protected monuments, quashing the licences of all the existing guides.” It also spelled out that “there will be only one category for them – ASI monument guide rather than regional, state or monument categories” and had made “graduation in history, besides knowledge of one or more languages” mandatory to be a guide. Earlier, simple graduation with knowledge of one or more languages was the only requisite.
Monuments were to get guides on the basis of footfall, size
The new rule also stated that the assessment of number of tourist guides for each monument would be done on the basis of footfall, growth potential, extent and size of the monument, every five years. It provided that ASI will conduct test and interview for granting licences valid for five years.
The notification had also specified the minimum age for applying for the licence at 21 years, while stating that renewal of licence of a guide over 60 years of age would be subject to medical fitness. “The candidate should not have any criminal case and preference will be given to local candidates who are well versed with the monuments of that area,” the policy stated.
Each guide was to get licence for only up to 15 monuments
The policy, however, restricted the area of operation of each guide stating that “a guide can obtain licence for not more than 15 monuments or five groups of monuments. The process of selection will include a written test followed by an interview. Interview will be conducted by a committee comprising not less than three experts, one each from ASI and Union ministry of tourism and another expert as ASI may deem fit and proper.”
It had also specified that “ASI will issue the detailed guidelines mentioning the dos and don’ts for the guides within the premises of the monument and superintending archaeologist of an ASI circle will have the right to bar the entry of ASI monument guide on grounds of misconduct with the tourists. The senior official will also set up a mechanism to collect feedback of guiding activities from the visitors.”
ASI notification challenged by tour operators, stayed by Delhi high court
However, the notification was challenged in the Delhi high court by the Indian Association of Tour Operators, who contended that this policy is in excess of the powers conferred on ASI under the Ancient Monuments and Archaeological Sites and Remains Rules, 1959. The petition had also stated that the power to regulate the issuance of the licences was originally specified by the notification dated January 21, 2003 under which the additional director general (tourism) was appointed as a statutory authority for framing and issuing guidelines for guide licenses.
The 2003 notification was had also been challenged in the Rajasthan high court, Jaipur (single bench), which had stayed it in September 2008. The ASI had then filed a special appeal writ and had obtained a stay on the order the same month. Thereafter, the Ministry of Culture had issued a notification dated January 11, 2010 conveyed their intention to give powers to the additional director general (tourism) in the matter of appointing and renewing the licences of guides and invited public objections thereto. Since no objections were received, it had in May 2010 declared the official the “statutory authority” under the Act for framing and issuing guidelines.
In the Delhi high court, the petitioners last year pointed out that the withdrawal of this delegation of power to the ADG (tourism) by the policy notification of January 31, 2017 was therefore “ inappropriate and contrary to the statutory rules”.
HC stayed ASI notification saying it may negatively impact inbound tourism
The petitioners had also stated before the high court that the tourism industry is bringing in revenue to the tune of Rs 1,35,000 crore per annum and that India was now placed seventh in the world when it came to the volume of tourism. Finding faults with the ASI policy, they had noted that it would require engaging multiple guides by tourists visiting a big city like Delhi, which would impact both the cost and continuity of service, leading to the harassment of tourists.
Acharyulu noted that the Delhi high court found substance in this contention that the policy dated January 31, 2017 may negatively impact inbound tourism to the country. The high court, he said, felt that “perhaps these issues could have been resolved and provided for if representatives of tour guides or tour operators were joined in the policy making. It also appears that this has happened because the concerned department i.e. the Ministry of Tourism does not appear to have been joined in the decision making.”
It was also stated that it was in compliance with the order issued by the Supreme Court on May 1, 2015 in the matter of Deepak Dan and others that the ASI has framed the policy which had been challenged by various guide associations. The operation of the policy was stayed by the Delhi high court on June 15, 2017 and the two departments were asked to revisit the notification.
In the absence of any clarity, Dudi had filed the plea under the Right to Information Act demanding to know if the Ministry of Tourism or any of its department was still renewing the existing guide licence and if he would get it from them.
To the first five points of his query on licence making and renewal, the central public information officer of ministry had stated that “the Tourist Guide policy issued by Archaeological of India” was “sub judice”. However, he said, the Ministry of Tourism has issued instruction to all the regional director, India Tourism Offices, in India for renewal of existing Regional level guide license till March, 2018. Subsequently, the ADG (travel trade) noted that the existing regional local guide licences would be renewed till March 2019.
As Dudi had subsequently moved the CIC, it had heard the matter in May 2018. At the hearing, Acharyulu said confusion was generated as the CPIO of the ministry said “the Ministry of Tourism has issued instruction to all Regional Director, India Tourism offices, in India, for renewal of existing Regional level guide license till March 2018,” which meant it had the authority to renew guide licences. However, the CPIO of ASI said “as per the Tourist Guide Policy vide Gazette Notification dated 31.01.2017 for centrally protected monuments, the license is to be renewed by the Competent Authority of Archaeological Survey of India.”
6,000 guides in Rajasthan made to go to Delhi to renew licences, no efforts to train them
Dudi had also talked about “how lopsided policies and frequently changing powers to renew their licenses had adversely affected the life of professional guides like him and also seriously damaged the tourism industry.”
Alleging that a director-level official in Jaipur was goading “guides to go to Delhi, pay bribes and get a re-stamp on license sheets for renewal”, he wondered why the same was not being done in Jaipur. He also noted that while there were about 6,000 guides in Rajasthan, no effort was being made to train them and use them like professional force. “The guides have no proper guidance. They have no expertise or training. When any one can become a guide by bribing, how do they make tourism an active and income generating industry, questioned the appellant,” Acharyulu recorded in his order.
He also directed the Department of Tourism and ASI to provide certified copies of entire files relating to delegation of power on making policy on guides and taking it back, along with file notings and related correspondence, to the appellant; to provide a response on the issue of prevailing corruption within 30 days, and to consider the suggestion to renew the licences in Jaipur itself.